FAQs

Copyright, your content, and your rights

About your account on YouthVoices

About Contribly

Are there any rules for using YouthVoices?

Yes. Please read our Community Guidelines Community Guidelines to find out everything you need to know about being a model YouthVoices contributor – but you won't find any surprises there. We generally expect people to behave in a positive and constructive manner. Please only share stories that you want to be public.

When will my submission appear on YouthVoices?

Our editorial staff will review all submissions before they appear on YouthVoices, so there’s a delay before they appear. Only submissions that meet our community standards and which fit the categories in which they were submitted will be approved for publication.

Where will my approved submission be published?

It will appear...

  • on The GroundTruth Project’s site and affiliated social media channels.
  • on contribly.com
  • On the wider Web as people share stories through social media, their own blogs, email and other channels. We don't have control over these journeys, though we actively encourage broad distribution of things posted on YouthVoices.

It might appear...

  • on Contribly partner web sites and other apps
  • on GroundTruth partner web sites and other apps

Want to know more? Read our Terms and Conditions

Something’s gone wrong with my submission—who can I contact?

Please email info@thegroundtruthproject.org if something has gone wrong during the submission process.

I’ve had second thoughts and no longer want my video/photo/text contribution to appear on The GroundTruth Project. What can I do?

You can email us explaining why you want the content to be removed. We treat requests on a case-by-case basis.

My submission never made it onto the The GroundTruth Project site. Why not?

There are a number of reasons why your piece might not have been published on YouthVoices.

  • Off-topic. If you submitted a story or video that is not relevant to the topic, we won’t published it. Where possible, we will divert submissions to relevant stories, but we cannot always guarantee that a relevant story will be open.
  • It didn’t meet, or it breaks, our community standards.
  • We have reason to believe the content has been created by, or features children under 16 years of age and you do not have parental permission to send the content to us. We will always err on the side of caution
  • It includes copyrighted material. For example music or film clips.
  • It is of poor quality. For example, if the lighting in a video makes it difficult to see the content.
  • It is part of a restricted story. Most contributions that are approved are published immediately. However, some stories have fixed end dates at which point all submissions are reviewed and the best selected for publication.
  • We have reason to believe that the content was not created by you and that you do not have permission from the creator to submit it to YouthVoices..
  • We have any reason to doubt the credibility of the content.

Is there anything that I can’t include in my submission?

We don’t accept content that:

  • is obscene, threatening, harassing, libellous, deceptive, fraudulent, invasive of another’s privacy, offensive, defamatory of any person, or illegal.
  • infringes any patent, trademark, trade secret, copyright, or other intellectual, proprietary, or privacy right of any party or individual.
  • is deliberately intended to upset or harm other users.

For more details, check our Terms and conditions

How quickly is content reviewed?

We aim to review submissions to YouthVoices as quickly as possible. Depending on the volume at a given time, submissions may be approved within a few hours or a few days. We ask community members to be understanding..

What file sizes and types can I upload to The GroundTruth Project?

The maximum file size for video is 50MB on desktop or a maximum length of 3 minutes in apps. We accept .avi, .mov, .wmv, .flv, and MPEG4 files. For images, the maximum file size is 20MB on desktop, and we can receive .jpg, .png, and .gif files.

How will you use my location data?

If you choose to send us your location it will be attached to your submission and displayed on a map. Please be aware that we publish exactly the location you send us, so we advise against pinpointing your location to a home address or any location you consider to be private information.

Copyright, your content, and your rights.

What rights am I granting The GroundTruth Project to use/sell my work?

When you post to YouthVoices you agree that you have created the content you have submitted to us, or you have permission from, or are authorized by, the owner of the content to share it.

In addition, your submission includes a licence for us to use content you post to YouthVoices and affiliated channels. As it states in the Terms and Conditions you are granting us an unconditional, irrevocable, non-exclusive, royalty-free (unless otherwise agreed by us) worldwide licence to use, publish, or transmit, or to authorize third parties to use, publish or transmit your content.

In other words, we are going to do our best to make sure things you post reach as many people as possible, always with credit to you as the creator.

Why do I need to give you a license to something that I have created?

You (or whoever created the content) own the copyright to the content which means that you control what others can do with it. In order for us to use the content in any way including posting it on YouthVoices we need permission from you and that is expressed in the form of a licence.

Will you pay me for my YouthVoices contribution?

The YouthVoices is a way for people to share their own stories with a larger community. We don’t pay for these initial submissions. However, we will select a group of submissions for development into in-depth stories with professional journalists, and we will pay for these stories at a mutually agreed rate.

So that we can contact contributors whose stories are selected, we ask that you please ensure the email address associated with your account is and up to date on your User Profile page.

Will you credit me when you publish my contribution?

Yes. We will display your username wherever your contribution appears.

Will you alter my content in any way?

We will perform only minor edits on the YouthVoices, like adding relevant tags and descriptions if these are left blank. We may also amend text, crop and correct images, or edit videos when necessary.

About your account on YouthVoices

How will you use my email address?

We may use the email address associated with your YouthVoices user profile to get in touch with you about the content you submit.

Our approach to privacy and data is laid out in full in the Privacy Policy which we recommend you read in full.

Can I have multiple user names?

No. Our Terms and conditions state that users should not create additional registration accounts.

If you click on 'Report' is the contribution automatically deleted?

No. The reported submission goes into a report queue to be viewed by The GroundTruth Project, who will then judge whether it contravenes the community or story standards.

I've been banned from YouthVoicest. Why?

You can be banned if you violate the community guidelines on The GroundTruth Project.

How do I know my account has been banned?

You won't be able to post or log in.

About Contribly

What and who is Contribly?

Created by publishers for publishers, Contribly is a platform that helps publishers to invite and manage audience participation. It started as a project developed in the UK, and it is now a company selling software and services to publishers around the world.

More information about Contribly can be found here: http://Contribly.com/

What will Contribly do with my data?

As the service provider for The GroundTruth Project, Contribly collects information about you when you register and when you contribute content.

Why and how is The GroundTruth Project using Contribly?

Contribly provides a solution to publishers for inviting and managing contributions submitted by users. The GroundTruth Project uses the Contribly tools and technologies to enable this service for The GroundTruth Project.

More information about the platform and how it helps publishers is available here: http://contribly.com/